The Locationist Tours UK
Terms & conditions
Lee Perkins "owner" is trading as 'The Locationist'
'The Locationist Tours UK'
To provide guided walking tours.
Booking your tour :
Guests who want to attend the tour must make a booking in advance via the links on the website or socials which will lead you to EventBrite - the ticketing host.
Payment must be made in full at the time of the booking, either by credit or debit card. Eventbrite will charge a small booking fee. Please note: We do not accept cash or cheques as payment on the day of the tour.
Once a Booking has been made, you will receive a Booking Confirmation email confirming payment has been made. Your e-ticket will include your order reference number, ticket number(s) and your allocated Tour date [Please check], your time of tour and double check the tour city location. This email acts as your proof of purchase. Please check that you have received this email from EventBrite, following purchase, as we will accept no responsibility should you not receive this. Please check your email Junk or Spam folders.
It is your responsibility to check all details on your Booking and ticket(s) are correct [Date, time, and city location of your tour] as mistakes cannot be rectified. Unfortunately, we are not able to offer any refunds or exchanges for no-shows or cancellations on the day. However, we will offer another date that is available if you cancel a tour 48 hours before the original booked date. No refunds will be given. Should you have any questions please contact us via the contact form
Tours Operations: Due to the nature of the Tour, as more productions choose, Birmingham, Manchester and Liverpool for filming reasons; the tour route may have to be altered on the day, or in the case of major events in the city that might compromise the tour or in the unlikely event we have safety concerns, we may have to cancel the tour. We will liaise with city centre management teams and local police. If this happens, we will give you as much notice as possible and we will work together to exchange for an alternate date. No refunds will be given. No further compensation will be offered.
Intellectual Property Rights are owned by The Locationist and all performances of any contract governed by these Terms is and shall remain the property of "The Locationist"
PLEASE NOTE: Filming or audio recording of the tour presenter's performance is strictly prohibited.
Health & Safety & emotional well-being of guests and staff.
If any member of the group arrives in an intoxicated or otherwise unsafe state then at the sole discretion of The Locationist management, the individual(s) or the entire Party may be refused entry to the tour, and the booking will be cancelled without refund or exchange.
The use of alcohol and tobacco during a tour is strictly prohibited for the health & safety of all participants and to comply with current legislation. Please refrain from using e-cigarettes too.
The Locationist Tours operates a zero-tolerance policy regarding the use of illegal drugs or regarding acts of violence or threats of violence.
Also, any behaviour that is either discriminatory, homophobic, transphobic or racist and deemed offensive towards its employees or fellow tour guests present -will be asked to leave the tour.
If there is any such behaviour then the offender will be refused participation, and the police or city center management teams may be called, and action(s) either criminal and/or civil may be brought against the offender. The guest will be flagged and will not be able to attend the tour in the future.
Guests to respect guides and fellow guests gender pronouns.
All guests to respect fellow guest's personal space in regards to coronavirus, some guests or the tour presenter may want to wear a face-covering at times during the tour. We are coming out of the pandemic but Covid 19 is still in circulation -we must keep safe and all guests to respect fellow guests with underlying health/autoimmune issues.
All tour presenters will test for Covid on the lead up to a tour day, to give guests as much notice as possible, if we have to cancel because of a positive result. They will test again on the morning of the tour. If they are positive, we will cancel the tour and work together to reschedule for another day. No other compensation will be given in this event.
The Locationist Tours UK are covered by public liability insurance.